Problem Solving – Part Qualification
The part qualification Problem Solving forms part of our MSS30316 Certificate III in Competitive Systems and Practices. Most businesses recognise the need to continuously improve operations, develop operational staff & provide knowledge & skills to remain competitive. Businesses need to improve efficiencies, reduce waste of all kind & have employees trained with the necessary skills to problem solve issues.
The process tools used will be directly modeled from our Lean implementation and process improvement strategies and will include the direct methodology of 5S including process steps Sort, Set, Shine, Standardise and Sustain.
Corporate Partners training establishes Lean and Continuous Improvement principles to a range of industries including manufacturing, financial services, healthcare, distribution and other process industries.
This qualification assumes that a learner has current or past work experience where operational or technical skills have already been gained and a supervisory, facilitation or similar level of responsibility exists. The qualification is not suitable for direct entry from school.
The electives have been chosen specifically to encompass lean principles of problem solving and continuous improvement, and additionally as requested, sustainability, safety to meet the needs of online learners.
Problem Solving – Recommended Units
|1 MSMSUP390 Use structured problem-solving tools|
|2 MSS402080 Undertake root cause analysis|
|3 MSS403053 Map an operational process|
|4 MSS403086 Improve cost factors in work practices|
|5 MSMWHS200 Work safely|
|6 MSMENV272 Participate in environmentally sustainable work practices|
Typically, the implementation work will be undertaken with a combination of theory and projects. This provides an opportunity to address a specific issue or area and achieve defined outcomes. Corporate Partners programs are delivered through structured on-the-job learning, workshops and include one-to-one guidance and coaching for clients when required. Online training is also now available.
Training and Assessment sessions are conducted with the learners in a client company workplace, on the job, utilising the company’s facilities. This program is ideal for skills development and demonstrating competency so any skills program should incorporate or be embedded within real work activities.
The program is designed with 15 sessions, usually 1.5 hours for each session in total over a period of 15 weeks. This takes into consideration any holidays, peak business period and any other breaks.